Co-Op Rules

By definition, a Co-Op is a member organization where individuals join together to make bulk purchases and share in the savings. One of the ways to generate these savings is for members to volunteer to help with the weighing, bagging, and distribution of the produce. MannaMarket asks that each member volunteer at least 3 times per year to help on pick-up day. Since many of our members have work schedules that prevent them from doing this, we ask that you help in other ways — distributing flyers, recruiting new members, delivering produce, etc. There are other volunteer needs as well, and I can work with you to identify one that fits your schedule.

As a member organization, participation in the Co-Op presumes a commitment to placing, and paying for, your orders. Most Co-Ops require a 4 to 6 month commitment. MannaMarket’s policy is that you must notify us in writing 1 month prior to skipping a pick-up or resigning from the Co-Op. Much of our work is done ahead of time, and this commitment allows us to seek out the best produce at the best price. If circumstances prevent you from providing at least 1 month’s notice, you are welcome to request that your order be donated to Grace House, a home for disadvantaged and troubled girls located in the western part of Birmingham. Donations to Grace House are a regular part of the Co-Op’s effort to give back to the community. You are also welcome to have a friend or neighbor pick up your order on your behalf.

We must have guaranteed payment for each order. To do this, we request that each member provide credit card information as a backup to other payment means. This information will only be used by us in the event you fail to make payment for a scheduled pick-up.

By the time you receive the email directing you to place your order on the internet, our order has already been placed. Therefore, it is too late to change the size of your order. This notice is only to give you the opportunity to order Extras. If you need to change your order size for some reason, notice must be given at least 1 week in advance.

If you have any issues with any of your orders, please go over them with Robyn no later than one month after the order in question. If Robyn has to research your history and spend any significant amount of time, then there will be an hourly fee to do so. This is just a co-op and we do not have the funds to hire an accountant. So we will all have to do our part to make sure that orders and payments are made smoothly without problems.

We want your experience with MannaMarket to be positive, and have tried to keep rules to a minimum, and make them as simple as possible. You may contact Robyn if you have any questions or comments.

Please print this form, keeping a copy for yourself, and bring a signed copy with you to the next pick-up.

 

I understand the rules of the MannaMarket Co-Op, and agree to abide by them.

NAME:______________________________________
 

DATE:_______________________________________
 

Credit Card Info:

Name on Card:________________________________________
 

Card Number:_________________________________________
 

Exp. Date:__________________ 3 Digit Code on back of card:_____________
 

Billing Address:____________________________________________________
 

____________________________________________________
 

Phone: ______________________________________________